Returns and Cancellations:
ORDERS CANCELLED PRIOR TO SHIPPING ARE SUBJECT TO 10% CANCELATION FEE
(All order cancellation requests need to be requested in writing only)
ORDERS CANCELLED AFTER SHIPPING ARE SUBJECT TO 25% PROCESSING AND HANDLING FEE PLUS $540.00 ROUND TRIP SHIPPING.
(All order cancellation requests need to be requested in writing only with RMA form attached)
- All engines and transmissions are inspected before shipping to purchaser. However, damage may occur during shipping. We request that customers inspect all engines and transmissions at the time of delivery for any damage. Report damaged, wrong or missing
parts before signing any shipping documents. Damage, wrong or missing parts should be reported by the purchaser at the time of delivery.
- Failure to report damages before signing shipping documents, places responsibility on purchaser (receiver).
- Purchaser refers to any representative of the company designated to sign for delivery. Please make all damage claims directly with Napa Auto Part, for orders shipped via common carrier.
- All defective products must be returned to Napa Auto Part (properly supported by completed claim forms and receipts). Return needs to be authorized by Napa Auto Part. Original part needs to be received by Napa Auto Part, before replacement will
be shipped.
- All returns and cancellations in any case are subject to a 25% restocking fee.
- Orders cancelled before shipping are subject to a 10% cancellation fee that will be deducted from a refund.
All returns are subject to inspection prior to credit being issued!
- The part (engine or transmission) must be unused, in it's original packaging (No seals or packaging can be broken)
- Shipping and handling fees are not refundable!
- No returns will be accepted over 30 days from invoice date in any case.
Pricing/Specifications:
- All specifications, availability, and prices listed are based on the latest product information available at the time of publication.
- The right is reserved to make changes at any time without notice.
